Bukima Booking Conditions:
1. THE COMPANY: "Bukima Ltd" is incorporated in England & Wales with limited liability under Registration Number: 5605980. Registered Office: Unit 6, Dock Offices, Surrey Quays Road, London,
SE16 2XU.Herein after called the Company accepts bookings for all tours as listed in it's current brochure and website subject to the following conditions.
2. YOUR SIGNATURE: The person signing and returning the Booking Form accepts these conditions on behalf of himself or herself and all other named persons on the Booking Form and represents that he or she is authorised to accept these conditions on behalf of such others. All persons named on the Booking Form, or if only one person is named, such persons are hereinafter called the Client.
3. THE CONTRACT: No contract shall exist between the Company and the Client until the Company has received the deposit and completed Booking Form, and the Company has confirmed the booking to the Client or the client's Travel Agent.
4. PAYMENT: The balance of the tour cost must be paid no later than eight weeks prior to the departure date for all tours. Otherwise the company may treat the booking as being cancelled by the client. Bookings made within 8 weeks of departure must be paid in full.
5. AMENDMENTS: Changes or amendments to your booking will incur a £50 charge per amendment. Any request received less than eight weeks before departure of the original booking will be treated as a cancellation and the applicable cancellation charges will apply. All requests for amendments must be in writing and signed by the Client, and take effect from the date received by the Company.
6. CANCELLATION: Should a Client wish to cancel a booking, the cancellation will take effect from the date the Company receives written notification. The applicable cancellation charges are as follows:
More than eight weeks before departure: deposit forfeited
43 to 56 days before departure: 25% of tour cost or £100 (whichever is greater)
29 to 42 days before departure: 50% of tour cost or £100 (whichever is greater)
15 to 28 days before departure: 75% of tour cost
14 days or less before departure: no refund
The Company reserves the right to cancel a tour prior to departure. Should this occur we will offer alternative arrangements or a full refund of all monies paid by the Client. The company shall not be liable to compensate you for incidental expenses incurred as a result of your booking.
7. CONVEYANCE OF THE CLIENT: The conveyance of the Client, his or her luggage and personal property during the tour by any carrier, other than the Company, is subject to the terms and conditions of such carrier, and if by the Company, these conditions. If inadvisable, due to circumstances beyond the reasonable control of the Company, the Company may at any time cancel the remainder of the tour or section of it or modify any tour itinerary or route as it sees fit. The Client shall be bound by any cancellation or alterations made under the provisions of this clause and shall not be entitled to recover any sum paid by him or her unless the whole tour is cancelled prior to commencement. The final decision on the itinerary and the conduct of the tour will be taken by the tour leader and will be in the interests of the tour group as a whole. The Client will accept the authority and decisions of the tour leader as appointed by or on behalf of the Company.
8. INSURANCE: Before the Client commences a tour he or she must obtain travel insurance with a reputable insurer to cover personal injury, medical expenses, repatriation expenses, loss of luggage and the expenses associated with cancellation or curtailment of a tour. The Client is responsible for any loss or damage to baggage or personal possessions or any consequential loss resulting there from. If a Client becomes ill, all hospital expenses, doctors fees and repatriation costs are the responsibility of the Client and the Company shall not be liable for any refund of the tour cost.
9. PRICES: Prices quoted in this brochure and website where correct at the time of publication. However, as external factors may affect the exchange rates, transportation taxes, operational and administrative costs. We reserve the right to increase the price up to the day of departure. If after departure additional expenses are incurred through delay, accident or disruption of advertised schedules beyond the control of the Company, such expense must be borne by the Client.
10. CHANGES TO YOUR ARRANGEMENTS: All tours and associated arrangements are subject to alteration without notice if necessary because of factors beyond the control of the Company including, but not limited to exchange rate changes, political disputes, border closures, climatic variations, airline departure time changes, although where possible, details of such alterations will be sent to the last known address of the Client as soon as the Company is aware of such alterations. The Company reserves the right to alter itineraries if it is in the interest of the Client to do so.
11. TRAVEL DOCUMENTS: It is the responsibility of the Client to be in possession of a valid passport, visas, permits and certificates as may be required for the tour. The Company does not accept responsibility for changes in regulations for visas or any particular requirements for visas. The Company cannot be held responsible for the failure of the Client to obtain the necessary visas. Note: your passport must be valid for at least six months after you return to your home country.
12. UNSUITABILITY OF CLIENT, ETC: If the company considers the client as unsuitable for a tour it may in its absolute discretion cancel such client's booking or decline to carry the client further if that client causes inconvenience or annoyance to other passengers.
13. VACCINATIONS: The Client must take all necessary inoculations as are required or generally recommended in relation to the countries to be visited.
14. RISKS: Whilst the Company will take all reasonable precautions to provide for the Client's safety and comfort, the Client accepts that these tours and optional activities carry inherent risks and any Client wishing to participate in such activities must be able to assume this risk. The Client must be in good health. Neither the Company nor its servants or its agents shall be liable for the personal injury, damage or loss including consequential loss to any Client however caused including personal injury caused or contributed to by the negligence, breach of contract or duty to the Company's servants, agents or any independent contractor whether English or foreign law.
15. COMPLIANCE WITH LOCAL LAWS: The Client will comply strictly with all laws, customs and foreign exchange restrictions of any country visited. If you break those laws or are detained by the local authorities for an alleged breach of those laws, the tour may proceed without you. The Company shall not be responsible or liable for any Client who contravenes any law or regulation of any country visited.
16. COMPLAINTS: If the Client has any complaint about the tour booked he or she should first bring this to the attention of the tour leader. If at the end of the tour, the client feels that his or her complaint has not been properly dealt with, the Client must notify the Company in writing within 30 days of completion of the tour.
17. WEBSITE/BROCHURE: Information given in this brochure, leaflets and advertising is given in good faith by the Company at the time of print, but unless specially stated, shall not form any part of the contract. The Company reserves the right to use photos or video footage and comments taken during your tour for any advertising or brochure production without obtaining further consent.
18. LAW: The contract of which these conditions form a part is to be governed and construed according to the laws of England. No persons or organisations have any authority to change or alter any of the above conditions, information or itineraries on our behalf.
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